Shipping policy
Shipping Policy
1. Shipping Rates & Delivery Destinations
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Switzerland & Liechtenstein: Flat rate of CHF 7.00.
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International Shipping: Flat rate of CHF 15.00 for all deliveries outside of Switzerland.
2. Processing & Delivery Times
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Orders are typically processed and dispatched within 1 to 2 business days following payment confirmation.
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Estimated transit time within Switzerland is 3 to 5 business days.
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International delivery times vary depending on the destination country and local customs clearance.
3. Shipping Carriers & Tracking
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All orders are shipped securely via reliable postal and logistics partners.
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Once your order has been dispatched, you will receive a confirmation email containing a tracking number to monitor your shipment status online.
4. Customs, Duties & Transit Issues
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For international shipments, the recipient is responsible for any applicable customs duties, import taxes, or local clearance fees imposed by the destination country.
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If a package arrives with visible transport damage, please document the damage, report it immediately to the delivering carrier, and contact customer support at bleara01@outlook.com within 48 hours.