Shipping policy

Shipping Policy

1. Shipping Rates & Delivery Destinations

  • Switzerland & Liechtenstein: Flat rate of CHF 7.00.

  • International Shipping: Flat rate of CHF 15.00 for all deliveries outside of Switzerland.

2. Processing & Delivery Times

  • Orders are typically processed and dispatched within 1 to 2 business days following payment confirmation.

  • Estimated transit time within Switzerland is 3 to 5 business days.

  • International delivery times vary depending on the destination country and local customs clearance.

3. Shipping Carriers & Tracking

  • All orders are shipped securely via reliable postal and logistics partners.

  • Once your order has been dispatched, you will receive a confirmation email containing a tracking number to monitor your shipment status online.

4. Customs, Duties & Transit Issues

  • For international shipments, the recipient is responsible for any applicable customs duties, import taxes, or local clearance fees imposed by the destination country.

  • If a package arrives with visible transport damage, please document the damage, report it immediately to the delivering carrier, and contact customer support at bleara01@outlook.com within 48 hours.